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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Winston Norman

Winston Norman

October 24, 2024

5  out of  5
rating by Winston Norman
"Mandy has been extremely helpful"
We responded:
"Thank you, Winston. I'm happy to hear that you had such a positive experience with Mandy. We appreciate your feedback and are always here to help with any future needs. - Sam Sharpe - State Farm Insurance Agent, Pooler, GA"
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Teresa Mercer

August 28, 2024

5  out of  5
rating by Teresa Mercer
"Always helpful!!!"
We responded:
"Teresa, thank you for your kind words. I'm glad you find our team always helpful. We're here for any future needs or questions you may have. - Sam Sharpe - State Farm Insurance Agent, Pooler, GA"
Profile photo of Lonna Evans

Lonna Evans

July 31, 2024

5  out of  5
rating by Lonna Evans
"Thank you to Amanda for helping get a binder straightened out so we can process a loan. She went above and beyond to work with IT and follow-up, then contacted me when completed. Thank you for your help and support so our mutual client was not inconvenienced."
We responded:
"Hi Lonna, Thanks a ton for your wonderful review! I'm so happy Amanda could assist you with the binder and ensure everything was sorted out smoothly. She truly goes above and beyond for our clients. If you need any further assistance, feel free to reach out anytime! - Sam Sharpe - State Farm Insurance Agent, Pooler, GA"
Profile photo of Toni Townsend

Toni Townsend

July 15, 2024

5  out of  5
rating by Toni Townsend
"THANK YOU!! Mandy was awesome in helping me with the DVM....you know how difficult they can be. She went over and beyond to get the documents I needed. I was in and out in less than 5 minutes. They have never failed me."
We responded:
"Thank you, Toni! We're thrilled to hear that Mandy provided you with exceptional service! We're glad you were in and out in less than 5 minutes and that Mandy went above and beyond to assist you. We appreciate your kind words and are grateful for your continued trust in our office. If you ever need anything else, feel free to reach out. Take care! - Sam Sharpe - State Farm Insurance Agent, Pooler, GA"
Profile photo of Debbie Sasser

Debbie Sasser

July 11, 2024

5  out of  5
rating by Debbie Sasser
"My name is Debbie Sasser and our family has been clients of State Farm for many, many years. Today I had quite a few issues I needed help resolving, and Austin answered the phone today at State Farm, Sam Sharpe’s branch. He was very professional, kind, patient, and extremely competent. He was able to resolve and answer questions for me. He’s looking into something else that is very important and will return my call as soon as he knows more. He also contacted FEMA office and got some answers for me and resolved an issue. He called me back quickly just as he promised. Sam Sharpe, you need more employees like Austin! Maybe a raise is in order!🥰🥳"
We responded:
"Thank you, Debbie, for taking the time to leave us such a generous review. It's wonderful to hear how Austin was able to assist you with such professionalism and patience. We're proud of his dedication to resolving your issues promptly and effectively. It's great to know he also took the initiative to contact FEMA on your behalf. Your feedback is incredibly valuable, and we'll be sure to share your kind words with Austin and the team. If there's anything else you need, please don't hesitate to reach out. We appreciate your continued trust in our services over the years. - Sam Sharpe - State Farm Insurance Agent, Pooler, GA"
Profile photo of Judy Stovall

Judy Stovall

July 11, 2024

5  out of  5
rating by Judy Stovall
"Thank you Jenny and Will for helping me change from Hartford to State Farm. You are all the best!"
We responded:
"Thank you, Judy! We're honored to have you as a satisfied customer and appreciate your kind feedback for Jenny and Will. Our team looks forward to providing you with the customer service and insurance coverage you deserve! - Sam Sharpe - State Farm Insurance Agent, Pooler, GA"
Profile photo of Ginger De Stefano

Ginger De Stefano

April 23, 2024

5  out of  5
rating by Ginger De Stefano
"Mandy is simply fantastic! She was super helpful, ready to answer my questions and made everything so easy to understand. I felt like she genuinely cares about getting me the best coverage for my needs. Five stars all the way!! Thanks Mandy!!"
We responded:
"Ginger, thank you for sharing your experience with our office! Our team strives to provide quality coverage, and we are happy to hear that Mandy was able to do that for your policies! We are thankful for your trust in our office to help secure what matters most. - Sam Sharpe - State Farm Insurance Agent"
Profile photo of Joanne Bella

Joanne Bella

April 4, 2024

5  out of  5
rating by Joanne Bella
"I spoke with Mandy. She was very respectful and knowledgeable about the different coverage offered. I was very satisfied with the services I received from them. I will definitely call Mandy again."
We responded:
"Joanne, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future! - Sam Sharpe - State Farm Insurance Agent, Pooler, GA"
Profile photo of Mark Cribbs

Mark Cribbs

March 28, 2024

5  out of  5
rating by Mark Cribbs
"Great agency and amazing customer service. Sam was able to lower my costs significantly from a competitor. And the service behind the insurance is the best in town."
We responded:
"Thank you, Mark, for your glowing review! We are delighted to hear that we could lower your costs significantly and provide you with the best service in town. We appreciate your kind words and look forward to assisting you with all your insurance needs in the future. - Sam Sharpe - State Farm Insurance Agent, Pooler, GA"
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Sasha Taylor

January 13, 2024

5  out of  5
rating by Sasha Taylor
"Reasonable CAR Insurance this company is the best."
We responded:
"Thank you for the five-stars, Sasha! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Sandra Herndon

Sandra Herndon

July 24, 2023

5  out of  5
rating by Sandra Herndon
"I reached out to State Farm in hopes of getting better rates than what I had with my previous company. I spoke with Jamie Arflin in the Pooler office. He was able to help me find policies for my auto and home that were both better policies at a lower rate. I would highly recommend giving him a call. Thanks for all your help!"
We responded:
"Thank you for the five-stars, Sandra! Jamie is a wonderful member of our team, and we’re glad he was able to assist you with your insurance needs."
Profile photo of Teresa-Michelle W. Jackson

Teresa-Michelle W. Jackson

June 16, 2023

5  out of  5
rating by Teresa-Michelle W. Jackson
"Jamie was amazing at helping me find homeowner's insurance. Not only was he attentive and welcoming, he explained everything to me in detail with my needs in mind. He even found me car insurance that resulted in more coverage with a lower premium! Thank you Jamie!!!"
We responded:
"Thank you, Teresa, for the amazing review! Our team works hard to provide a great insurance experience in Pooler and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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T'Nae R

May 22, 2023

5  out of  5
rating by T'Nae R
"Heidi has been helping us since our first step in Savannah in 2022. She is great and explains everything. We have our life insurance (for ourselves and children), home, and soon our cars. Thanks, Heidi, for everything you do for our family."
We responded:
"Thank you for the wonderful review, T'Nae! Heidi is a fantastic asset to our team, and we’re happy to hear she was able to help you with your insurance needs."
Profile photo of Jennifer Graham

Jennifer Graham

May 2, 2023

5  out of  5
rating by Jennifer Graham
"I am very thankful for the excellent customer service provided by Om Shah. He has worked with me and my son to ensure coverage for multiple things in our household. His patience, expertise and kindness are priceless. He is a gem. Thanks, Om!"
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Taufique Hasan

March 21, 2023

4  out of  5
rating by Taufique Hasan
"Good for auto insurance. Better than competitors."
We responded:
"Thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of Monica Jackson

Monica Jackson

February 23, 2023

5  out of  5
rating by Monica Jackson
"The Sam Sharpe office is PHENOMENAL! From start to finish the process of getting auto, homeowner's insurance and life insurance was so smooth and easy. The response time with quotes is almost instant! We were on a very tight time frame to close on our new home and JENNY got everything done and sent out to our broker/lender in a matter of minutes! I am so very impressed and happy with the office and their patience, kindness and professionalism. THANK YOU!!"
We responded:
"Monica, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Jenny cares a lot about our customers."
Profile photo of Jalin Alexander Graham

Jalin Alexander Graham

February 9, 2023

5  out of  5
rating by Jalin Alexander Graham
"Brilliant Service! My agent, Om, was a major help and he really put in the work to help me through all of my problems."
We responded:
"Thank you for the wonderful review, Jalin! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Dusti Stoneman

January 26, 2023

5  out of  5
rating by Dusti Stoneman
"Heidi Walker-Cramer is seriously amazing at clear communication and follow through. We have our home and auto insurance with their office and have been very satisfied with the service. I highly recommend calling Heidi to see if she can help you out with your insurance needs!"
We responded:
"Dusti, we’re so glad to hear how Heidi was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
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Mrs Nolberto

October 3, 2022

1  out of  5
rating by Mrs Nolberto
"I called for a home insurance quote and was told I'd get a call back, after 4 hours of waiting I called back for my quote and found out that the person didn't even start working on a quote for me. That's horrible customer service, I'm definitely not giving them my business."
We responded:
"Hi Mrs. Nolberto, We are sorry for the confusion and inconvenience. After looking into your situation, it appears this was when the moratorium was in effect due to the hurricane. We could not write any business during that time. We know Heidi called you back. If we can still help you with your home insurance, we would love to work with you. Thanks for your understanding. -Sam Sharpe, Agent"
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Amber G

August 30, 2022

5  out of  5
rating by Amber G
"Best Insurance Company in the area! I know there are a lot of insurance agencies to choose from but if you are looking for a reputable company with amazing customer service, look no further. I have never had a company work so hard to save me money. They have amazing discount programs & individualized my policy, maximizing my coverage while actually lowering my monthly bill. I've had the pleasure of working with Amanda S. & there are not enough wonderful things I can say about her! She spent a good amount of time working out different quotes to find me the lowest cost with the highest coverage, without even being asked!!!!!! I called with a question & she went WAY above & beyond her regular duties to help me...she was professional, personable & knowledgeable. Would give 10 stars if I could."
We responded:
"Thank you, Amber, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Amanda, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Sabrina Danielle

Sabrina Danielle

August 23, 2022

5  out of  5
rating by Sabrina Danielle
"Thank you Amanda for helping me get all my worries worked out and nicely explaining how everything works!!! She even helped me get a new payment date to help us thru our hard time. Really appreciate a company that truly cares about their customers and reaches out personally when there is an issue. That truly makes all the difference"
We responded:
"Sabrina, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Amanda cares a lot about our customers."
Profile photo of Megan Roman

Megan Roman

June 24, 2022

5  out of  5
rating by Megan Roman
"I spoke with Ashley and she was so helpful! She answered all my questions and was so friendly! She’s my new go-to girl when it comes to State Farm!!"
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Tim Thornton

June 20, 2022

5  out of  5
rating by Tim Thornton
"I don’t usually write reviews but decided I needed to write this one. I’ve been with State Farm for 29 years and when I moved to the Savannah, GA area 7 year’s ago I researched Start Farm agency’s and chose Sam Sharpe. The folks are my insurance people for everything… vehicles, house, RV, tractor, and UTV it makes my life easier. Peace of mind would be enough, but their bundled rates are great. They truly care about their customers! The service I receive from their Pooler, GA. office is second to none and the folks here are… professional, courteous, and very helpful but when I go in I always try to see Amanda Swindle. She has always responded quickly to my questions and concerns. When I’ve had life changes (new car, new house, etc) she’s been great about getting all she needs to know about the situation and presents me with insurance options that best meets my needs, and with great rates! I highly recommend this agency and this agent. Tim Thornton State Farm- Sam Sharpe Satisfied Customer"
We responded:
"Hi, Tim! Thank you for the shoutout for Amanda! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
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Kelley Clements

May 17, 2022

5  out of  5
rating by Kelley Clements
"First class service! I've been a customer for nearly 20 years and this team has always taken care of my business....and personal insurance needs in a timely, professional manner."
Profile photo of Aaron Gonzalez

Aaron Gonzalez

January 5, 2022

5  out of  5
rating by Aaron Gonzalez
"Personal are awesome."
We responded:
"Aaron, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."